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Guia Jekyll Helpdesk Theme

Table of contents


Install the dependencies with Bundler:

bundle install

Run the following to generate your site:

bundle exec jekyll serve

You can find more on Deployment Methods page on Jekyll website.

Build process

Install UIkit font end framework dependency via Npm:

npm install

Enable live browser reload with the following:

bundle exec jekyll s --livereload

Use the following commands to compile js scripts:

npm run dev

Compile and minify:

npm run build


To modify the primary color, open /_sass/theme/variables.scss and replace the color values e.g.:

$global-primary-background:                   #05c896;

Further style customisation can be done in the following files:



There are four hook inlude files that simplify adding content or scripts in the theme locations:

  • _includes/hook-head.html
  • _includes/hook-pre-closing-body.html

Site and author details

Add your site and author details in _config.yml:

# Site title and description
title:              Guia
description:        Customer helpdesk Jekyll theme.
lang:               en

# Site subpath, e.g. /blog
baseurl:            ""

# Permalink URLs structure, for permalink style options see:
permalink:          /:categories/:title/

# Site base hostname & protocol, e.g.
url:                ""

# Site logo # e.g. logo.png, upload logo image file to /uploads/ folder
# Default author settings
    name:           Pete Seth
    title:          Lead Developer  
    avatar:         avatar-tom.png

# Author settings, displayed on post and doc pages if front matter references author name e.g. author: peter
      name:         John Brown
      title:        Support     
      avatar:       avatar-john.png

Update favicon

You can find the current favicon (favicon.png) inside the theme /uploads/ directory, just replace it with your new favicon.

Set in the main navigation links in _data/navigation_header.yml:

  - title: About
    url: /about/

To add a button to navigation use:

  - title: Contact
    url: /contact/
    button: success

All available buttons:

  - title: Changelog
    url: /contact/
    button: default

  - title: Contact
    url: /contact/
    button: primary

  - title: Changelog
    url: /contact/
    button: secondary

  - title: Changelog
    url: /contact/
    button: primary-outline


Set your language code in _config.yml:

lang: en

Theme strings can be translated in _data/translation.yml, copy the current English translation and paste it bellow the Eglish translation, then replace en with you language code that you set in _config.yml and translate the strings.

  previous:                   "Previous"
  next:                       "Next"
  related_posts:              "Related Posts"
  written_by:                 "Written by"
  share_twitter:              "Share on Twitter"
  share_facebook:             "Share on Facebook"
  search_placeholder:         "Search for answers"
  search_no_results:          "No results found"
  mobile_nav_site:            "Menu"
  contact_name:               "Name"
  contact_email:              "Email"
  contact_subject:            "Subject"
  contact_message:            "Message"
  contact_send:               "Send"


There are four alert styles:

{% include alert.html style="primary" text="Cras at dolor eget urna varius faucibus tempus in elit." %}

{% include alert.html style="success" text="Cras at dolor eget urna varius faucibus tempus in elit." %}

{% include alert.html style="warning" text="Cras at dolor eget urna varius faucibus tempus in elit." %}

{% include alert.html style="danger" text="Cras at dolor eget urna varius faucibus tempus in elit." %}

Google Anaytics

To enable Google Anaytics, add the following lines to your Jekyll site:

  google_analytics: UA-NNNNNNNN-N

Google Analytics will only appear in production, i.e., JEKYLL_ENV=production

Disqus Comments

Optionally, if you have a Disqus account, you can tell Jekyll to use it to show a comments section below each post. To enable it, add the following lines to your Jekyll site:

    shortname: my_disqus_shortname

You can find out more about Disqus’ shortnames here.

Comments are enabled by default and will only appear in production, i.e., JEKYLL_ENV=production. If you don’t want to display comments for a particular post you can disable them by adding comments: false to that post’s YAML Front Matter.

Call to Action

To add the following to a page:

{% include cta.html title="Didn't find an answer?" button_text="Contact Us" button_url="/contact/" subtitle="Get in touch with us for details on setup and additional custom services pricing" %}

Contact Forms


Submit the form and confirm your email address at FormSpree. Then add the following include to a page, replacing the email address:

{% include formspree.html email="" redirect="/thanks/" name="true" subject="true" %}


Create the form at Kwes. Then add the following include to a page, replacing the key attribute with a one from you Kwes form:

{% include kwes.html key="00000" redirect="/thanks/" name="true" subject="true" %}

To add a hero header to home and category pages add the following to _config.yml file:

  image: header.jpg
  background: "rgba(0, 0, 0, 0.5)"
  color: light
  title: How can we help you?
  search: true



Customer support is provided through our Envato item support tab for up to six months from the purchase date and is provided Monday to Friday during the business week. We aim to answer all support requests daily, most are handled within 24h.

Please note items downloaded from Envato Elements are not supported so you will be unable to get assistance with technical questions, installation, third-party assets or direct guidance.

Before contacting support please:

  • Read this documentation
  • Describe your problem in detail
  • Include links
  • Attach screenshot

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